How to Fix Fitbit is not Syncing?


Most of the users reported that when they are trying to sync their Fitbit, it cannot be synchronized because of unavailable needed permissions, out of date Fitbit app firmware and communication bug of Bluetooth, etc. So, if you are facing troubles with this issue, then here are the instructions to fix it:



Force Shut the Fitbit Application

If the users are attempting to force shut the Fitbit application, then they should correctly employ the given instructions.

  1. You should launch the Settings app on the mobile.
  2. After that, invoke the Application Manager or Apps.
  3. Then locate and select the Fitbit application.
  4. Later, go to the Force Stop button and select it.
  5. Now, invoke the Fitbit application and look at whether the issue is fixed or not.

Reboot the Fitbit and Phone Device

If you would like to reboot the Fitbit and mobile device, then you can determine to pursue the directions given below.

  1. Make sure to turn off the mobile device.
  2. After that, turn off the Fitbit also.
  3. You have to wait for a minimum of 30 seconds.
  4. Thereafter, turn on the Fitbit and mobile device.
  5. Now, check whether the synchronize functionality is normal or not.

Enable All-Day Sync and Always Connected Options

If the users are attempting to enable all-day sync or always connected options, then they should correctly employ the given instructions.

  1. Firstly, you have to invoke the Fitbit application on the device.
  2. Thereafter, select the Account option at the upper right-hand side of the display.
  3. You should choose the Fitbit device name.
  4. Finally, locate and turn on the ‘Always Connected’ option.
  5. Afterward, locate and ‘Sync All Day’ option.
  6. Lastly, check whether the function is working correctly or not.

Reboot the Bluetooth and Disconnect the Fitbit Device

If you would like to reboot the Bluetooth and disconnect the Fitbit device, then you can determine to pursue the directions given below.

  1. You have to force shut the Fitbit application on your device.
  2. After that, invoke the Settings app on the mobile.
  3. Thereafter, go to the Bluetooth option.
  4. Later, switch the toggle off Bluetooth to disable it.
  5. Finally, you have to wait for a minimum of 15 seconds.
  6. Afterward, enable the Bluetooth once again.
  7. Then invoke the Fitbit application on your device.
  8. Now, you should link the Fitbit device then check whether the issue is solved or not.
  9. Otherwise, force shut the Fitbit application.
  10. Again go to the Bluetooth settings.
  11. You should invoke the ‘Remove all’ and ‘Paired Devices’ Bluetooth devices.
  12. Afterward, turn off the Bluetooth.
  13. You have to wait for a minimum of 15 seconds.
  14. Turn on the Bluetooth and invoke the Fitbit application.
  15. Finally, link to the Fitbit device and look at whether synchronize functionality is working normally.

Turn on ‘Override Do Not Disturb’ for the Fitbit Application  

If the users are attempting to turn on ‘Override Do Not Disturb’ for the Fitbit application, then they should correctly employ the given instructions.

  1. You should force shut the Fitbit application.
  2. After that, disable the Bluetooth option.
  3. Thereafter, launch the Settings on the mobile and invoke the Apps.
  4. You have to locate and select the Fitbit application.
  5. Go to the Notifications option and select it.
  6. In case ‘Block All’ is turned on, then turn it off.
  7. In case ‘Show silently’ is turned on, then turn it off.
  8. Afterward, turn on the ‘Override Do Not Disturb.’
  9. Later, turn on the Bluetooth.
  10. You should invoke the Fitbit application and look at whether the issue is fixed.

Disable Battery Saver and Permit the Fitbit Application to Perform in the Background

If you would like to disable the battery saver and permit the Fitbit application to perform in the background, then you can determine to pursue the directions given below.

  1. Firstly, force shut the Fitbit application.
  2. After that, pull the notification bar and disable the battery saver.
  3. Then invoke the Settings on the device.
  4. You should launch the Battery Optimization of the mobile.
  5. Thereafter, locate the Fitbit application and select it.
  6. You have to choose the ‘Don’t Optimize’ button.
  7. Go to the current applications button.
  8. Press and hold the RAM clear button to configure the applications that could perform in the background.
  9. Navigate to the ‘Add to Whitelist’ option.
  10. You should browse for the application of Fitbit and select the Add button.
  11. Now, invoke the Fitbit and look whether the issue is fixed or not.

Remove Cache and Data of Fitbit

If the users are attempting to remove the cache and data of Fitbit, then they should correctly employ the given instructions.

  1. You should force exit the Fitbit application.
  2. Thereafter, pull the notification bar and disable the Battery Saver.
  3. Then invoke the Settings of the mobile.
  4. You have to invoke the ‘Battery Optimization’ of the mobile.
  5. Locate the Fitbit application and select it.
  6. Go to the ‘Don’t Optimize’ option and choose it.
  7. Select the current applications button.
  8. Press and hold the RAM clear button to configure the applications that could perform in the background.
  9. Navigate to the ‘Add to Whitelist’ option.
  10. You should browse for the Fitbit application then choose the Add option.
  11. Now, invoke the Fitbit and look whether the issue is fixed.

Uninstall and Install the Fitbit Application Again

If you would like to uninstall and install the Fitbit application again, then you can determine to pursue the directions given below.

  1. You should log out the Fitbit application and force shut it.
  2. After that, delete the device of Fitbit from the connected devices in the settings of Bluetooth.
  3. Go to the mobile and invoke the Google Play Store.
  4. Then reach the hamburger icon and select the ‘My apps and games’ option.
  5. Thereafter, locate and select the Fitbit application.
  6. Afterward, select the Uninstall button and then verify to uninstall the application.
  7. Once you finish the uninstallation, reboot the device.
  8. You should download the Fitbit application and then install it.
  9. Then invoke the Fitbit application and log-in.
  10. Finally, connect the Fitbit device and look at whether the synchronizing problem is fixed.


Blair Lennon is a Internet Security expert and has been working in the technology industry since 2002. As a technical expert, she has written technical blogs, manuals, white papers, and reviews for many websites such as webroot.com/safe.

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