Netflix Got Attacked and Email Changed: How to Recover Your Account

Netflix is a famous streaming service with over 150 million subscribers all around the world. Unluckily depth as well as the reach of Netflix programming that makes subscribers and the service a great objective for cybercriminals who love to enjoy TV shows and movies and to let others foot the bill. Occasionally cybercriminals are going to change password and rest of it remains the same and sometimes they will not change anything. However, it is mostly ordinary for the cybercriminals to change email ID linked with the Netflix account so that they may take over everything. Depending on the ways, there are several methods to deal with them. If you need to recover the account, then this might be useful for you. Keep on reading to follow the instructions.

How to Detect That Your Account Has Been Attacked
Cybercriminals use a broad range of ways to get access to anyone’s Netflix account. Several times they will get access to the account and keep the details the same so that they may use the account without you knowing. It is necessary to keep an eye on the unusual activity on the account in such a situation. They may also change the sign-in credential to limit you entirely from using the account. You need to contact Netflix to get control of the account.
Unusual Account Activity
The easy method to tell if someone is using your Netflix is to check the recently watched option. If you view any TV show or movie that you have not watched currently, then it is possible that someone was using your account. Then in such a situation, you need to change the password instantly to ensure that it did not get worst, so to avoid them from using the account.
If you want to ensure about the unusual account activity, then you can follow the provided steps:
  1. Sign in to the Netflix account.
  2. Tap on Account.
  3. Press the Viewing activity option to view the entire activities that have taken place on the account.
  4. Select the Recent device streaming activity option to check the location from where the account has been signed in.
  5. Check whether there is any unknown sign in or not from any other country or place.
  6. If users view any strange login that you don’t know about, then there are chances that the account has been under control of cybercriminals.
  7. Return to the Settings.
  8. Choose the Sign out of all devices option.
It will then log out the account from the entire devices with the one that is used by them. Now, as you are confirming that you are the only one who is using the account, then change the password to confirm as they do not log in again.
Changing the Password Using Mobile Device
If you wish to change the password using a mobile device, then pursue the given instructions:
  1. Sign in to the Netflix account via any phone.
  2. Click on More at the bottom right of the display.
  3. Navigate to App Settings.
  4. Scroll down till you locate the mail address in Action button.
  5. Press on it, and then you can change the password.
  6. Allow the 2 step authentication for the Gmail ID. In such a way, you need to confirm every Sign in by tapping on the link that you will get on the mail. Like it seems like trouble, but it is better to be more secure.
Changing the Password Using PC
In case you need to change the password using PC, then you need to follow the offered steps:
  1. Sign in to the Netflix account.
  2. Head over to the profile tab at the upper right and then click on Account from a dropdown section.
  3. Tap on Change Password. You will locate it at the upper right of the page below Membership and Billing.
  4. Insert the recent password at the first box and then the new password on the other box.
  5. You may also check the field beside the Need the entire devices to log in again with the new password. It will then automatically sign out the entire connected device from Netflix. 
  6. Hit the Save option to apply the new password.
Now account must be secure as cybercriminals cannot sign in again.
Blair Lennon is a Internet Security expert and has been working in the technology industry since 2002. As a technical expert, she has written technical blogs, manuals, white papers, and reviews for many websites such as office.com/setup.

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